News & Events at the TeaHouse

Friday Evenings at The Washington

You know the kind of place that you wish there was? That place where you can grab a seat, have conversation, and be treated as guests?

That’s what we’re aiming for. (more…)

“Theatre Versus Oppression” at The Washington

Harps and Supper Club at Waterloo Tea Penarth
Saturday 17 May at 6.30pm until later
3 course meal with accompanying teas.We are thrilled to be organising a charity fundraiser at Waterloo Tea Penarth in May, which will consist of a 3 course sit down meal, paired teas and performances from two local harpists.Waterloo Tea Penarth have just opened their new premises in the old Washington Gallery venue which is proving a huge success and their mouthwatering menu that goes beyond their renowned teas and cakes. We have been creating a special Supper Club menu with the chef Joe that caters for everyone. Each course will use organic seasonal locally sourced produce and in between courses you will be able to sample accompanying teas as well as performances from Cardiff based Harpists the Dynamic Duo.
And there’s no rushing off afterwards your ticket is for your seat for the night so come and sample some great food, relax and unwind with friends and enjoy the bar and performance.The money raised from ticket sales will go towards Theatre Versus Oppression’s Right To Learn Scheme that supports orphans who have been the victims of tribal war in Uganda.Tickets are £30 and includes a 3 course meal, accompany teas with the meal and the performance.
They can be purchased here

Waterloo Tea in the City


So yes, we have decided to venture into the centre of Cardiff.

We haven’t done this lightly. Our first two locations were specifically chosen for being ‘just off the beaten track’ (more…)

Looking for creative foodies


With the opening of our second teahouse in Penarth and our third venue in Wyndham Arcade in Cardiff City Centre, we are looking to add to our food team. Our goal is to match the passion that we have about tea.


Our 5th Birthday Offer

To say thanks for your support over the last five years we are having a rare on-line sale.

All purchases will have 20% taken off the bill at checkout.

The code is “FiveMoreYears” and will run until midnight on 9/12/2013

Hope you enjoy..x

Tea and Food Evenings

We are proud to announce the launch of supper clubs at Washington Tea in Penarth.

Pairing 5 courses of food with teas of different origin and taste notes.


New Teahouse : Penarth

Yes its true. We have opened a 2nd store.

Waterloo Gardens Teahouse opened in December 2008. Our new venture, Washington Tea, opened in July 2013.

What does this ‘Washington Tea’ bring to the table?


We are recruiting!!

Exciting times lie ahead for Waterloo Tea.

A successful teahouse and wholesale operation, we are expanding on all fronts in 2013.

We are looking for passionate, hard working, ambitious team members. Positions are available for both front and back of house for all levels of experience.

Applicants should be exceptional, in their own way.

If you feel you’d be able to contribute to our project then do get in touch.

Please send a CV with a covering introduction to

The Independent Newspaper : Top 50 Coffee Shops in UK

Again, very proud to be recognised in a national award. To see other cafes that featured, click on this link

Festive Period : Opening Hours

December 25th – Closed

December 26th – Closed

December 27th – Closed

December 28/29/30/31 – 9am till 6pm

January 1st – closed

January 2nd onwards – 8am-6pm

Festive Gifts

It’s that time of year again. At Waterloo Tea we have a great selection of gift ideas that you can choose from…


Teahouse closed Monday 12th, Tuesday 13th and Wednesday 14th November.

In December 2012 it will have been 4 years since the Teahouse opened her doors. During this time we have carried out minor refurbishments. However, due to the fact that we are open 7 days a week, it hasn’t been possible to carry out any major works. The three day closure will allow us to do this.  (more…)

Calling All Artists!!

Exhibiting in 2013
This Autumn we will be sitting down and finalising the schedule for the 2013 exhibitions.  We are asking that you submit your proposals by October 31st should you wish to be considered for next year.
Why exhibit with us? You get full exclusivity with your artwork for a whole month. Your work will typically be seen by an average of 5000 people in that month. We take lower commission than most other galleries, and we donate this to a charity of your choosing. If you are interested you can download a proposal form from the ‘Art at the Teahouse’ page. We look forward to showing your work off!!

Barista Course

Friday 5th October 2012


You spend a lot of times in cafes, being made a drink that you know nothing about.

Learn how to make coffee with us at the teahouse. Starting from Equipment, Ingredients – moving on to pulling espresso shots, steaming and pouring milk. Questions on any aspect of coffee/cafes can be fielded during the session.

Click here to book.

Tea in Cafes

The tea movement has moved on hugely in the last couple of years, and is still growing.

One of the most common questions we get asked is ‘How many teas do we need to have on our menu?’ – or put another way ‘We are thinking of having 4 or 5 teas to start with’. Often it seems that cafes want to tick the box of serving tea,and that is all. (more…)

Steve James talks England

Thursday September 20th, 6.30pm. Free Entry.

The next In the Zone event will feature Steve James, the Sunday and Daily Telegraph cricket journalist and former Glamorgan and England opener.

Steve will be discussing, and answering questions about, his new book, The Plan: How Fletcher and Flower Transformed English Cricket. The book leads the reader through England’s rise from the bottom to the top of the world Test rankings between 1999 and 2011, while profiling the coaches, captains and administrators who effected the transformation. Steve will also address the reasons behind the England team’s recent loss of its number one status to South Africa.

This evening is a continuation of Russell Holdens ‘In the Zone’ series. Previous guests have included Henry Olonga, Scyld Berry and Neil Manthorp.

Doors open at 6.00 and it is suggested that you arrive early to get a seat.

Cricket returns to the Teahouse

Neil Manthorp

Thursday August 23rd – 6.30pm

On the eve of the One Day International between England and South Africa in Cardiff, renowned South African cricket journalist and Test Match Special commentator Neil Manthorp will be speaking at the forthcoming In the Zone Sport and Politics Evening hosted by the Waterloo Gardens Tea House – on August 23rd at 6.30.

Neil has covered more than 40 tours and 120 Test matches since South Africa’s return to international cricket.

He is a regular commentator for the South African Broadcasting Corporation both on radio and television. He writes for newspapers and magazines and recently completed his fifth book  “The Proteas: 20 Years, 20 Landmark matches” marking the 20th anniversary of South Africa’s return to international cricket.

On the current South African tour of England he is part of the TMS team on BBC Radio, and a regular guest on Sky Sports. His knowledge of the team and the state of cricket in South Africa is second to none.

As well as cricket, Neil also writes on golf and rugby, however, his talk will focus on the state of South African Cricket and their desire to be the leading Test Match nation.

The evening session is open to all, with a question and answer session forming part of the talk. As always – turn up early to be guaranteed a seat. Finishing time will be 8.15pm

Thanks to Russell Holden from for organising another stellar guest. Previous speakers have been Henry Olonga, Scyld Berry and Michael Owen. The talks are centred around the interplay between sport and politics.

Waterloo Tea at TEDGlobal

Waterloo Tea at TEDGlobal.

TEDGlobal will be taking place in Edinburgh, from June 25th-29th.

Waterloo Tea will be conducting the tea service at the event.

We are looking for partners and team members



If you are involved in the tea trade, and feel that you have something exceptional to offer for use at the tea service – please get in touch with your thoughts. We have packages in place for both tea and equipment.

Please send a short covering letter to



Team members

We have an exciting opportunity for tea professionals, and experienced counter staff/baristas/brewers.

We are reaching out to team members to work alongside an already fantastic line up. Customer service, work ethic and passion, are key features we are looking for.

It will be an excellent opportunity to present tea to a discerning audience, in an engaging and potentially ground breaking manner. The sharing of ideas and approaches will be strongly encouraged.

If you feel you have the necessary skills, please send a short covering letter, accompanied with a CV if appropriate to


Speak soon..

Afternoon Tea ‘Special Offer’

Afternoon Tea prices will be increasing to £13.50 per head from June 1st. The price has been £11.50 for the past three years, where we have seen an increase in VAT, plus an increase in ingredient prices. As a payback, we will be increasing the size of the scones, and adding hand made chocolate truffles (made by Hipo Hyfryd) into to the mix. You will still be able to choose your own cake and any tea from the menu, on top of the delicious finger sandwiches.

So…here’s the thing. You can still buy afternoon tea vouchers online for our current price of £11.50. These are valid indefinitely. If you live locally you can pop in and buy them, without having to pay the postage.

We generally don’t have special offers, as we try and price our products as competitively as we can. However, I guess you could call this a special offer. On June 1st the ‘Afternoon Tea for Two’ voucher will increase to £27.

Here’s the link

Tamper Tantrum Talk

Here you can see what we spoke about at the Tamper Tantrum Live event held in Dublin, March 2012. The main emphasis was the value of having speciality tea in a cafe environment. Watch it here.


Barista Skills and Coffee Cupping – Saturday 14th April

Love coffee? Own a coffee shop? Thinking of opening one? Then read on…

Will Corby (aka The Caffeine Kid and now a Coffee Hunter employed byMercanta) will be leading classes in Coffee Tasting & Barista Skills. Winner of the 2010 Northern Heat and 2011 London Heat of the UK Barista Championships, Will is one of the foremost figures in the coffee world today.


Coffee Cupping Course:

Tasting coffee in its most natural form as the professionals do; you will be guided through cupping protocol and tasting procedures. We will taste 8 coffees of different varietals and farms including some of the worlds most sought after beans.


Barista Skills

This course will cover all elements of espresso machine use from how to adjust your grinder, tamping technique, pulling top espresso, milk preparation and espresso machine maintenance. It will leave you heading for home packed with enthusiasm for producing great tasting drinks!

All courses are priced at £40 or £75 for both courses. Light food is included.  Spaces are limited.  Alternatively you can book online.

NEW : Monthly Tea Subscriptions

6 or 12 monthly subscription

Do you, or someone you know love tea?

This January we  launched ‘waterlootea monthly’. Fresh, delicious tea delivered to your door every month. An excellent way to try different teas and to also stock up your tea cabinet. As our commitment to you we will always send you teas that we are proud of and that we feel represent what we do best. Also, you will be the first to try new arrivals, fresh from the farms.

If you’d like to know more please click here

Festive Period Opening Hours

December 26th – Closed

December 27th – Closed

December 28th – 9am-5pm

December 29th – 9am-5pm

December 30th – 9am-5pm

December 31st – 9am-5pm

January 1st – Closed

January 2nd – 8am – 6pm

Our normal trading hours are 7 days a week, 8am-6pm, with the occasional evening event.

We open all Bank Holidays. The only other day we close is Easter Sunday.

Happy Holidays.

Order up until 3.00pm Friday 23rd December

Christmas Eve Delivery

If you are a bit last minute, then have no fear. You can order up until 3.00pm on Friday 23rd December and you will receive your goods on the Saturday (Christmas Eve). The Royal Mail does charge a premium for this. However, the more you spend, the less we will charge for postage as we will take some of the hit for you.

£0-£74.99 = £10.95p&p

£75-£149.99 = £5.95p&p

£150 plus = free p&p

Christmas timings for online orders

Order By Midday Tuesday 20nd December :

your orders arrive before Christmas through Royal Mail (£2.50 signed for delivery)

Order By Midday Thursday 22nd December:

your orders arrive before Christmas through TNT (£5.95 signed for delivery)

All of our deliveries are signed for, so put down an address where there will be someone to receive the delivery – eg. work or family. This detail can be put in the special instructions when you order.

Our delivery charge will automatically switch to £5.95 from Midday Tuesday 20th through till Christmas.

Have a great festive period. Thanks for thinking of us.



Afternoon Tea Vouchers

Afternoon Tea Vouchers

You can buy vouchers for afternoon tea from our online shop. We can post them out to whoever/wherever suits, with a message of your choice.  Just add this information on the shipping instructions. The vouchers have no expiry date. Like everything at the teahouse, we can cater for all dietary requirements/allergies.

A nice present for friends who live in and around Cardiff. Also good if you would like to encourage your friends to visit you in Cardiff!

Launch Evening Thursday 27th October 6-8pm

Maggie James Exhibition

As always, to celebrate our monthly change over of artists, we will be having a launch evening where you get a chance to speak with the artist and mingle with like minded folk. Not stuffy affairs, no airs and graces, we will treat you as our guests on these evenings, with buffet and drinks laid on. Remember, 20% of the sales go to the artists charity of choice.

This month we are so proud to have Maggie James showing her work at the teahouse. Maggie is involved in the running of BayArt gallery in Cardiff Bay. A local resident, we have been after her for a while! Her stuff is pretty awesome, exuding quality. The prices are surprising for such good work, and when we first saw them we thought they could have easily been double what they are up for (seriously).

Come on down, have a chat with Maggie, chill after work, enjoy.

Rugby World Cup

Michael Owen. Tuesday September 20th – 4.30pm

Following the success of Henry Olonga and Scyld Berry’s recent visits to Cardiff, we are delighted to invite you to the next In the Zone Sport and Politics event, featuring Wales rugby star Michael Owen. It will be held on Tuesday September 20th.

To coincide with this year’s Rugby World Cup, Michael will be launching, and reading from, his autobiography My Story. During an illustrious career that peaked with the captaincy of the Grand Slam-winning Wales rugby team in 2005, Michael was the 1000th player to be capped by Wales and also had the honour of captaining the British and Irish Lions in 2005. He is now a well-respected coach, working with both rugby clubs and schools, and is often seen providing expert analysis for Sky, ESPN and BBC Wales.

If you’re able to come, please let me know, as it will be helpful to have an idea of numbers. Please also note the time of this event – Michael will be speaking at 5pm, so do try to arrive in good time.

2011 Indian Teas

2011 has seen our best Darjeelings to date. For both spring and summer harvests (1st and 2nd flush respectively) we have decided to go with the Makaibari estate. They are both picks of the season, and exceptional. We have never before used the same estate for both flushes. We also thought it would be good for you to see what impact seasonality has on the flavour of tea. Nowehere else is it highlighted as much than with tea from Darjeeling.

Adding to this, we have an Autumn harvest (3rd flush). This is from the neighbouring state to Darjeeling, Meghalaya. Whereas Makaibari estate has hundreds of years of heritage, the tea from Meghalaya (Lakyrsiew estate) is from a farm that is less than 10 years old! The tea is rare and divine.

You can try all three against each other when you buy the Indian tea gift pack.

Creating a Tea Menu for TEDGlobal 2011.

The brief was to create a tea menu for TEDGlobal 2011 Edinburgh. Our aim was to represent quality and range. We wanted to have a list that if taken individually was outstanding, and if taken as a whole was complete. At the teahouse we get away with this as we have over 60 teas in our caddies.

Working closely with Brent Fortune (Coffee Common) and Anthony Benda (Cafe Myriade) we came up with something that we think is special.

There are 9 teas. All are unadulterated single estate except for one infusion (peppermint rooibos).

The Menu is here for you to see TEDTEA

After TEDGlobal 2011 is over (16/07/2011), you will be able to buy this selection of teas as a pack from our online shop.

With Love

15% off Online Shop – Fathers Day Special

For this week only, if you buy tea from our online shop you will get 15% off - voucher code ‘dad’. It is a great chance to get your hero something they will enjoy. Remember teas last for a good few months if kept sealed and away from light, so this is a good chance to stock up for your tea cupboard too. With Love. x

Calling all Artists

If you didnt know already, our art exhibitions change monthly. You can see who has been exhibited on our gallery page, where you can also download a proposal form for your work. (more…)

Coffee Cupping and Barista Skills – June 11

Love coffee? Own a coffee shop? Thinking of opening one? Then Read on… (more…)

Working in Partnership with Rishi Tea

We have been privileged to work with Rishi Tea over the last few years and  we have now cemented our relationship.

Rishi embody many of our values and aspirations. (more…)

Cricket at the Teahouse – Wed 20th April

Editor of Wisden – Scyld Berry


Wholesale Tea

If you are a coffee shop or tea room and are looking to source tea, then feel free to get in touch. We are able to help with tea lists, education/training and tea ware. We can visit and provide consultancy on new or existing ventures. Also, if you need a hand on  the construction and planning that goes into setting up an establishment. Our goal is to have more places selling and serving quality loose leaf tea. Feel free to get in touch…x

Reserve a Table

We reserve tables if you book afternoon tea. It is an increasingly popular option as you can be sure that a table will be ready and waiting for you arrive. You will recieve table service, as opposed to ordering at the counter. (more…)

Free Delivery on Online Shopping..

If you spend over £25 in the online shop, we will ship for free. If it is below £25  then we charge just £1.50 for postage and packaging.

Christmas Eve – Celtic Carols on the Harp

24th December 3.00pm

Stacey Blyth will be playing the Harp from 3.30pm. (more…)


Just in time for Christmas, our Online shop is all up and running. (more…)

Video: How to make the perfect cuppa..

Short and sweet. Nominated in seven categories at this years’ Academy Awards (ahem..), this short film is a good introduction into the world of tea. We will be making a sequel, in which we will go over different aspects of the brew.

Watch the video – \’How to make the perfect cup of tea\’

Afternoon Tea and Christmas Carols

On Thursday 16th December, for 4.30pm, we are taking bookings for a one-off Christmas Afternoon Tea. The Sherman Theatre has organised the event to raise funds and awareness for the redevelopment of the theatre – one of Cardiffs’ institutions. The Carol Singers will be from the Minster Christian Centre Choir. All profits will go to the Sherman Cymru’s Redevelopment Campaign.

Tickets are available to buy from the teahouse or from the Sherman Cymru’s Box office on 029 2064 6900. They are priced at £15 per head. Tables can be booked for individuals or larger groups.

Henry Olonga – Blood, Sweat and Treason

On Wednesday November 17th at 6.30 pm  former Zimbabwean Test cricketer and leading opponent of the Mugabe regime, Henry Olonga, will be in conversation with Dr. Russell Holden, Director of In the Zone Sport and Politics Consultancy.

Henry will be promoting his just-published autobiography, Blood, Sweat and Treason, longlisted for the 2010 William Hill Sport Book of the Year Ward.

This event marks the first in a series of events to be staged by In the Zone in which a range of speakers will be talking about their involvement and links with sport and how these impact on local, national and international politics. Henry Olonga is an ideal opening guest as his experiences and bravery which he recounts in his page-turner of a volume, demonstrates how politicians can abuse sport for their own ends at the cost of the people they are supposed to be representing.

For further information please contact Russell Holden at

or alternatively

Spaces are limited, so please get in touch as soon as possible to reserve a seat.

Dippy Egg Exhibition Launch

Thursday 4th November – 6.30pm

Lucy Daniels (Dippyegg) is the artist in residence during November. A Graphic Designer, Illustrator and Card Maker based in Cardiff.

Spaces are limited so please contact us on if you would like to attend the launch.

Weekend of Poetry at the Teahouse.

Saturday 16th 6pm-8pm. Open Mic.

Jam Bones presents an evening of poetry and prose

A showcase and open mic of dark, melancholy, romantic, sensual, and moody poetry and prose. Bring a poem or piece of literature that you’d like to share, either written by yourself or by a favourite writer, or simply come along and listen in our atmospheric, candle-lit venue. Contact if you’d like to take part.

Sunday 17th 6pm-8pm. Written Roath.

with Shelagh Weeks, Peter Finch and Dan Anthony

Location and the experience of place informs Dan Anthony’s writing, often taking surprising, tangential twists. The Albany Hotel, in Donald Street, became a global local for Radio Wales, in ‘Pub Globo’; Amesbury Road was the spot where a time travel tale reached its resolution and the greenhouse in Roath Park is the spot, where, at night, plants are trained to take over the world by a crazy professor from the university.
Peter Finch is a poet, critic, author and literary entrepreneur living in Cardiff, Wales. As a writer he works in both traditional and experimental forms, and is best known for his declamatory poetry readings, his creative work based on his native city of Cardiff and his series of books on Wales.
I’m walking through Roath, the classic worker’s town. Its meshed terraces spread east from the industrial city. Roath originally stretched the whole way from the Crockerton East Gate to the Rumney River. Rath. Raz. The name has a hard, pre-British sound. There’s a theory, which I like enormously, that the city should never have been called Cardiff in the first place. Its original name was Roath…
Shelagh Weeks currently lives in Cardiff and works as a lecturer in creative writing at Cardiff University. She also has a first novel out, and writes short stories, including ‘Mint Sauce’ which won the Cinnamon Pres short story award in 2007. Shelagh is presently working on a collection of inter-connected short stories, beginning in Bristol in the early twentieth century, and later moving across the bridge to take in Cardiff and other places. Major characters from one story brush the edges, or are glimpsed, in subsequent stories.

Plastic is go, go, go

Our card machine was installed today. Now you can buy that teapot that you’ve had your eye on the last few times you visited!

Say bye bye to ‘Sorry, we don’t take plastic’

By the end of August we will start accepting card payments. We know a lot of you have been left stranded by not having enough raw cash in the past – so this will be the end of that. All major credit and debit cards. No fee. Minimum spend of £5.

Hipo Hyfryd Gourmet Chocolates

As well as using Hipo Hyfryd for our hot chocolate, we have now started selling their truffles, chocolate bars and single origin chocolate. It really is special stuff. Vegan, ethical, and a local business too. Show your support by grabbing some when you are next in. Indulge..

Football World Cup

Like Football? Like Tea? Well, you can now have a cuppa whilst enjoying our current art exhibition. They are photographs from Africa of locals wearing football jerseys. Bold, colourful and full of life. If you want to go the whole hog then you could drink rooibos when you visit. It is a shrub from South Africa which when infused is naturally sweet. It is caffeine free, high in vitamin C, high in antioxidants and anti-ageing. It is being talked about as ‘the new wonderdrug!’.

Free Tea!!

The first 50 people to send us an email, will recieve free tea with their first online order… (more…)

Our Tweets!

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